» ABSTRACT The research profer an appraisal of henry fayol principles of organization stability of tenure on employee performance. It profers a structural study on the nature of the principle of stability of tenure. Stability of tenure of personnel is a principle stating that in order for an organ…Continue Reading »
» ABSTRACT The research profers an appraisal of neo classical theory of organization.The neoclassical theory was an attempt at incorporating the behavioral sciences into management thought in order to solve the problems caused by classical theory practices. The premise of this inclusion was based on …Continue Reading »
» INTRODUCTION The theory x and theory y are the theories propounded by douglasMcgregor when he stated that some assumptions are made about man at work that retarded the development of the organization. The assumption he called theory x and theory y.for theory x the assumption are that the average man…Continue Reading »
» INTRODUCTION A management information system (MIS) is generally computer based. It is a combination of hardware, software, people procedures and data. The system provides managers with on demand reports and inquiry capability as well as routine periodic report. This allows decisi…Continue Reading »
» CHAPTER 1 1.1 BACKGROUND OF THE STUDY The term recruitment simply means, “Securing the right people for particular jobs, and it maytake the form of advertising for large groups of employees or tracking out a lightly skilledindividual for specific work” . This in e…Continue Reading »
» INTRODUCTION Attitude is an enduring organization of motivational, emotional, perceptual and cognitive process with respect to some aspect of our environment. It is a learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given objec…Continue Reading »
» INTRODUCTION BACKGROUND OF THE STUDY In a sprouting Nigerian banking industry, strategies are being adopted by the major players so as to accomplish their long haul hierarchical objectives productivity and survival. Since the early 1980s there has been a shift towards more information tec…Continue Reading »
» ABSTRACT This study was intended to evaluate the impact of knowledge management on organizational performance. This study was guided by the following objectives; To determine the impact of knowledge management on organizational performance of information technology companies in Nigeria.To access th…Continue Reading »
» INTRODUCTION 1.1 Background to the study Safety naturally has to do with the provision of safe and accident free working environment for employees. A suitable work environment influences workers attitude to work and the desire to participate in the training pro…Continue Reading »
» 1.1 BACKGROUND OF THE STUDY> To enrich a position, first brainstorm a list of potential changes to the position. Once you have a list of options, Herzberg recommends using the following seven principles to review the options, and shortlist only those that invoke one or more of the following:…Continue Reading »
» CHAPTER I 1.1 BACKGROUND OF THE STUDY Relationships between employees and management are of substantial value in any workplace. Human relations is the process of training employees, addressing their needs, fostering a workplace culture and resolving conflicts between different employees or b…Continue Reading »
» CHAPTER 1 1.1 BACKGROUND OF THE STUDY Job satisfaction is the level of contentment a person feels regarding his or her job. This feeling is mainly based on an individual’s perception of satisfaction. Job satisfaction can be influenced by a person’s ability to complete required tasks, the…Continue Reading »
» CHAPTER 1 1.1 BACKGROUND OF THE STUDY CONSUMER S conformity can be shaped by three different types of reference group influences ;informational, normative and indentification. It is important to distinguish among these types, since the marketing strategy required depends on the …Continue Reading »
» ABSTACT The hotels have become second home for leisure travelers and second office for business travelers. With rising acts of terrorism on board, the tourists and travelers have become skeptical about security issues within the hotel premises and often safety quotient of the property. The current…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Managers are the community that visibly stands apart in present day business organization, although heterogeneous and difficult to unequivocal defining. The reasons for this phenomenon are concerned with the process of ownership and manag…Continue Reading »
» ABSTACT Tourism has become a major source of economic diversification for many countries, underpinning the service sector and forging effective backward and forward linkages with the rest of the economy, allowing new employment and income earning opportunities. Although, the developed countries a…Continue Reading »
» ABSTACT The hotels have become second home for leisure travelers and second office for business travelers. With rising acts of terrorism on board, the tourists and travelers have become skeptical about security issues within the hotel premises and often safety quotient of the property. The current…Continue Reading »
» ABSTRACT This work is on the impact of advertising on the services of fast food industry using Mr. Biggs as a point of reference. Service quality and customer loyalty in business to business setting are vital in achieving business success. The main scope of the work is to give an insight on advertis…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Quality customer service means different things to different people. We can not assume everyone of employee understands how to provide “quality” customer service the way trainer or executives or human resource intend it to be. It is their resp…Continue Reading »
» ABSTRACT The ultimate quality of service provided will depend on the collective ability of staff, training and individual motivation to produce the services demanded by the guest. Hotels are physical structures supported by human resources that enable the delivery of service. Key in the process of …Continue Reading »
» ABSTRACT This research work evaluate the element that hinder co operative development in the rural areas of Enugu State, with special reference to Udi Local Government Area. The main objectives of the study were: to identify the problems that hinder co operatives as an instrument for rural developme…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Forests cover almost a third of the earth’s land surface providing many environmental benefits including a major role in the hydrologic cycle, soil conservation, prevention of climate change and preservation of biodiversity. Forest resources can…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Roundel et la (2007) define Hospitality as friendly and generous behaviour towards visitors and guests, intended to make them feel welcome: food, drink, room and entertainment given to customers by a company or organization. Another …Continue Reading »
» ABSTACT Small scale business is the hub and foundation of industrialization and development. this research is centered on the problems encountered by managers in setting up small scale hospitality business in Nigeria, as hospitality industry in recent time has contributed immensely to national econo…Continue Reading »
» CHAPTER ONE 1.0 INTRODUCTION In hospitality industries promotion is a key ingredients in marketing campaign. Promotion has contributed a lot to boost a better image of both major and minor hotels in every part of the world. It does communicate to its publics; the type of services it renders, and als…Continue Reading »
