ABSTRACT

The purpose of this study is to determine the effect of training and development of manpower in an organization for efficient performance with special reference to (P.H.C.N) Power Holding Company of Nigeria Zonal Headquarter Owerri. In contemporary time, the practice of training employees has become a popular phenomenon in the entire personnel policy of many organizations. The programme involves sending employees for training in order to increase their ability and knowledge. Consequently, from the employer’s point of view, it is anticipated that a good training and development programme will induced the employees into working hard and also improve their general attitude towards the progress of the organization.

To carry out this study, both primary and secondary data were made use of. Also questionnaire, sample survey was used and oral interview were conducted on some staff. Tables, simple percentages and bar charts were the tools used to analyze the data collected while chi-square was used to test the research hypothesis, several findings were made and based on these findings, and some recommendations were given.

Finally, for a successful research work to be carried out, this study was divided into five chapters and each was exhaustively addressed.

CHAPTER ONE

1.0     INTRODUCTION

1.1     BACKGROUND OF THE STUDY

The importance of human resources in an organization depends more on those resources, for attainments of its objective. However, these objectives cannot be achieved unless the organization is made up of employees who have skill, knowledge and abilities to work. Employees may have these qualities but skill find it very difficult to cope with their jobs to some factors such as organizational changes and so on.

Therefore, the management of organizations involves training and development of manpower, as one of it’s various activities. When workers are employed, they are just left to stay and work until they are due for retirement but are being trained and developed in order to increase their abilities, skills and knowledge.

Experiences have shown that many employees have failed in their organizations, because the provision of training as an indispensable part of management function was not rendered to them. Employees are not just trained for their own benefits only, the organization stand to gain a lot from them.

The training and development of manpower programme is a very important activity every management cannot afford to miss, because it is not every thing that can be learned in a working situation. In fact, for attainment of organizational goals, training and development programmes should be organized. A substantial amount of money is needed for such programme, but it is regarded as money will invested because of its benefits among which are:

1.              It helps to lower cost waste

2.              It helps to maintain equipment

3.              It helps to increase employees obsolescence

4.              It helps to improve the quality of output

5.              It helps to prevent low turnover and absenteeism.

6.              It helps to reduce the number of cost of accident

In deed, it is not enough to stress for effective and efficient service delivery at power holding company of Nigeria with effective training and development activities. These are the reasons, why the researcher is out, in this study to learn from the above mentioned organization. They should answer on behalf of other organization.

As the saying goes, “it is when a man conceives new policies that he can execute them”. The training of power holding company of Nigeria staff is very important however good staffs that are employed are, unless properly trained, they cannot be constant sources of efficiency.

Moreover, the future of power holding company of Nigeria and its policies may depend on them since “an untrained man in a modern world which may be menace to society”. If there is any trouble anywhere or breakdown in a machine or a mistake in a ledger, how can a quack untrained man handle it, all he can do is to fumble and patch up the trouble any how, which may lead to a more serious breakdown or a greater confusion. Really, there is no place for the untrained worker or even the intelligent amateur in these days of specialized works.

In fact, training and development of workers play a large role in determining the effectiveness efficiency of the performance of (P.H.C.N).

Electric power originated towards the closing years of the list century, when the first generated plant was installed in the city of Lagos in 1898 to 1950, in order to integrate power development into a national effect, the government passed the electricity corporation of Nigeria ordinance brought under  one control all the electricity undertakings previously administered by the Nigerian government electricity undertaking section of the public works department and all those undertaking which were under national authority and control.

1.2     STATEMENT OF PROBLEM

In every organization, all over the world, the management set up of the organization’s goals and ways of achieving them. The power holding company of Nigeria is not an exception since it performs many activities in order to attain its goals effectively and efficient work are considered very important and necessary.

However, to keep and maintain their workers they should be trained and developed on regular basis. Therefore, this research is centred on the need for training and development of manpower for efficient performance on the light of the objectives of power holding company of Nigeria.

In order words, every organization needs to train and develop its employees for it to achieve its goals. There is therefore, the need to find answers to these questions, why is it that some organization, despite the high cost involved in training and development activities still find it necessary to training their employees? What are the effects of these training and development to programmes on workers more or less correlated with their efficient performance in their organization?

Answers to these questions therefore form the motives behind this study.

1.3     AIMS AND OBJECTIVES OF THE STUDY

The aims and objectives of the study are as follows;

1.              To determine the training and development needs of employees in organization with particular reference to power holding company of Nigeria

2.              To ascertain the category of employees who have benefited and how often they benefit from training and development of manpower programme.

3.              To find out the effect of training and development exercise on the employees of power holding company of Nigeria in particular.

4.              To see the methods they employ and which methods is the most suitable in power holding company of Nigeria (P.H.C.N)

5.              To identify the problems encountered by the management in carrying out these methods

6.              To assess the performance of employees who have trained and developed.

1.4     SCOPE OF THE STUDY

Based on the topic of the study, the researcher wants to achieve all the above mentioned objectives. The study will be conducted in the power holding company of Nigerian (P.H.C.N) zonal headquarters Owerri. It will cut across the various departments of the organization. This is to enables the researcher do a thorough study of the matter. It is however believed that the findings of this study will be applicable to their organizations.

1.5     RESEARCH HYPOTHESIS

H0:     There effective performance depends on training/development of manpower performance.

H0:     There effective performances are depends on training/development of manpower performance.

1.6     SIGNIFICANCE OF THE STUDY

This research work based on its theoretical nature will help the management of P.H.C.N and other organization, research experts and students in the following ways;

1.              It will enable the management of power holding company of Nigeria and general pubic, to understand the importance/advantages of training and development of manpower towards performance.

2.              It will make other organizations to know that organizing training and development programmes is the main route to achieve their organizational goal.

3.              It will help to broaden the horizon of employees and as regards to their commitment to their work.

4.              It is an avenue for managers to notify the impact of training and development activities on employees and the company itself.

5.              It will be used as a guideline to research experts on further studies relating to their subject matter.

6.              It will serve as a reference point to students researching on related topics.

1.7     DEFINITION OF TERMS

Training: This is the systematic process of altering the behaviour of employee to increase organization goals.

Development: This deals with the activities undertaken to expose an employee to perform additional duties and assure position of importance in the organization hierarchy.

Manpower: These constitute of all employees in an organization from the chief executive officer to the last man.

Organization: This is simply an economic establishment, put up with the sole aim of maximizing profit.

Efficient: This simply means, doing it well

Performance: This means carrying out an action on its best.