» ABSTRACT This project work examine the contribution of entrepreneurship programme to economic development. Various entrepreneurship concepts were analysed to understands the past literatures on the study of entrepreneurship. Moreso, series of definitions were also given to know different perspect…Continue Reading »
» Abstract This research was carried out to examine the effective service delivery by banks in Nigeria through the use of (ICT). There have been series of assumption that the use of information and communication technology has greatly enhanced the output of the banking sector in Nigeria. It is in a bi…Continue Reading »
» ABSTRACT This research work is to show the impact of computerization on product creation and service delivery in Nigeria banks. However, the project work was designed to examine the impact of computerized banking operation that is how banks operate effectively with the use of computer system. The…Continue Reading »
» ABSRACT T This study is set out to examine the nature of service delivery and customer satisfaction in transport businesses. The purpose of this study is to ascertain passengers’ rating of service delivery of transport businesses and the level of satisfaction derived from patronizing them In order…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background to the Study Contractualization of labour has become a social phenomenon and a cankerworm in labour relations in various industries across the world. This is believed to be the result of the deliberate policy of the multi nationals in productive a…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY Public Private Partnership (PPP) is a sustained and long term partnering relationship between the public and private sectors to provide services and goods. Through PPP, the public sector seeks to bring together the resources of the public sec…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study It has been argued that service delivery and policy making have radically been re interpreted with the shift from “top down” policy processes to negotiation, and effective delivery. Services should no longer rest solely with professional …Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the study Providing more public services with less public spending is an ongoing challenge for all developing countries. The provision of public services in the country is the primary responsibility of the government, complemented by the private sector. S…Continue Reading »
» FISCAL AUTONOMY AND SERVICE DELIVERY IN NIGERIAN LOCAL GOVERNMENTS CHAPTER ONE INTRODUCTION 1.1 Background to the study Nigeria is a federal state made up of three tiers of governments. Accordingly, the constitutional assignment of responsibilities to each of the tiers in both the exclusi…Continue Reading »
» INFORMATION TECHNOLOGY AND SERVICES DELIVERY IN NIGERIA CHAPTER ONE INTRODUCTION 1.1 Background of the Study Information technology (IT) is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or othe…Continue Reading »
» SECURITY CHALLENGES AND COPING STRATEGIES OF UNIVERSITY LIBRARIES FOR EFFECTIVE SERVICE DELIVERY IN ENUGU STAT CHAPTER ONE INTRODUCTION 1.1 Background Of The Study Security of library resources is very paramount in the provision of efficient library service delivery. Where there is insecurity of lib…Continue Reading »
» SERVICE DELIVERY AND CUSTOMER SATISFACTION IN TRANSPORT BUSINESS CHAPTER ONE INTRODUCTION 1.1 Background to the Study From time immemorial, people have being moving from one place to another in carrying out their daily activities. This simply refers to transportation and to say …Continue Reading »
» THE IMPACT OF MARKETING RESEARCH ACTIVITIES ON THE FINANCIAL SERVICES AND DELIVERY IN NIGERIA BANKS CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY American marketing association approved an expanded definition of marketing in 1987, the previous definition – the systematic gathering, recor…Continue Reading »
