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Project topics and materials on "Service delivery"

  • 1. THE EFFECT OF COMPUTERISATION ON SERVICE DELIVERY IN AN ORGANISATION

    » ABSTRACT   This project work examine the contribution of entrepreneurship programme to economic development. Various entrepreneurship concepts were analysed to understands the past literatures on the study of entrepreneurship. Moreso, series of definitions were also given to know different perspectives at which entrepreneurship is been viewed as well as brief history of the case study i.e. Fol Ho...Continue Reading »

    Item Type: Project Material |  50 pages |  4,685 engagements | 

  • 2. THE USE OF INFORMATION AND COMMUNICATION TECHNOLOGY TO EFFECT SERVICE DELIVERY B...

    » Abstract This research was carried out to examine the effective service delivery by banks in Nigeria through the use of (ICT). There have been series of assumption that the use of information and communication technology has greatly enhanced the output of the banking sector in Nigeria. It is in a bid to confirm these assumptions that the researcher carried out this study. Questionnaire was the ins...Continue Reading »

    Item Type: Project Material |  50 pages |  5,043 engagements | 

  • 3. THE IMPACT OF COMPUTERIZATION ON THE PRODUCT CREATION AND SERVICE DELIVERY

    » ABSTRACT   This research work is to show the impact of computerization on product creation and service delivery in Nigeria banks. However, the project work was designed to examine the impact of computerized banking operation that is how banks operate effectively with the use of computer system. The method of gathering information was through the sue of questionnaire, data collection through prima...Continue Reading »

    Item Type: Project Material |  50 pages |  5,612 engagements | 

  • 4. SERVICE DELIVERY AND CUSTOMER SATISFACTION IN TRANSPORT BUSINESS

    » ABSRACT T This study is set out to examine the nature of service delivery and customer satisfaction in transport businesses. The purpose of this study is to ascertain passengers’ rating of service delivery of transport businesses and the level of satisfaction derived from patronizing them In order to obtain necessary information for this study, both primary and secondary data were used, primary ...Continue Reading »

    Item Type: Project Material |  50 pages |  7,969 engagements | 

  • 5. CONTRACT EMPLOYMENT AND SERVICE DELIVERY IN THE PUBLIC SECTOR

    » CHAPTER ONE INTRODUCTION 1.1       Background to the Study Contractualization of labour has become a social phenomenon and a cankerworm in labour relations in various industries across the world. This is believed to be the result of the deliberate policy of the multi nationals in productive and service companies, which created casual workers in place of permanent labour employment. That is,...Continue Reading »

    Item Type: Project Material |  50 pages |  5,975 engagements | 

  • 6. EFFECTS OF PUBLIC PRIVATE PARTNERSHIP ON SERVICE DELIVERY

    » CHAPTER ONE INTRODUCTION 1.1   BACKGROUND TO THE STUDY Public Private Partnership (PPP) is a sustained and long term partnering relationship between the public and private sectors to provide services and goods. Through PPP, the public sector seeks to bring together the resources of the public sector and the technical expertise of the private sectors to provide services and goods to the public a...Continue Reading »

    Item Type: Project Material |  50 pages |  6,201 engagements | 

  • 7. PUBLIC PRIVATE PARTNERSHIP AND SERVICE DELIVERY

    » CHAPTER ONE INTRODUCTION 1.1   Background of the Study It has been argued that service delivery and policy making have radically been re interpreted with the shift from “top down” policy processes to negotiation, and effective delivery. Services should no longer rest solely with professional and managerial staff but rather the aim is to move towards co production with users and communities ...Continue Reading »

    Item Type: Project Material |  50 pages |  5,873 engagements | 

  • 8. AN EVALUATION OF SERVICE DELIVERY IN THE PUBLIC SECTOR IN NIGERIA: THE PERSPECTI...

    » CHAPTER ONE INTRODUCTION 1.1 Background of the study Providing more public services with less public spending is an ongoing challenge for all developing countries. The provision of public services in the country is the primary responsibility of the government, complemented by the private sector. Service delivery is more complex in the public sector as it is not just about meeting expressed needs...Continue Reading »

    Item Type: Project Material |  53 pages |  2,388 engagements | 

  • 9. FISCAL AUTONOMY AND SERVICE DELIVERY IN NIGERIAN LOCAL GOVERNMENTS

    » FISCAL AUTONOMY AND SERVICE DELIVERY IN NIGERIAN LOCAL GOVERNMENTS CHAPTER ONE INTRODUCTION 1.1       Background to the study Nigeria is a federal state made up of three tiers of governments. Accordingly, the constitutional assignment of responsibilities to each of the tiers in both the exclusive and concurrent lists carries financial burden (Edame, 2004:249). Observably, due to the about eig...Continue Reading »

    Item Type: Project Material |  60 pages |  0 engagements | 

  • 10. INFORMATION TECHNOLOGY AND SERVICES DELIVERY IN NIGERIA

    » INFORMATION TECHNOLOGY AND SERVICES DELIVERY IN NIGERIA CHAPTER ONE INTRODUCTION 1.1    Background of the Study Information technology (IT) is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or other enterprise. The term is commonly used as a synonym for computers and computer networks, but it als...Continue Reading »

    Item Type: Project Material |  58 pages |  0 engagements | 

  • 11. SECURITY CHALLENGES AND COPING STRATEGIES OF UNIVERSITY LIBRARIES FOR EFFECTIVE ...

    » SECURITY CHALLENGES AND COPING STRATEGIES OF UNIVERSITY LIBRARIES FOR EFFECTIVE SERVICE DELIVERY IN ENUGU STAT CHAPTER ONE INTRODUCTION 1.1 Background Of The Study Security of library resources is very paramount in the provision of efficient library service delivery. Where there is insecurity of library collections, the resources are exposed to dangers such as theft, mutilation, and vandalism amon...Continue Reading »

    Item Type: Project Material |  50 pages |  1,907 engagements | 

  • 12. SERVICE DELIVERY AND CUSTOMER SATISFACTION IN TRANSPORT BUSINESS

    » SERVICE DELIVERY AND CUSTOMER SATISFACTION IN TRANSPORT BUSINESS CHAPTER ONE INTRODUCTION 1.1       Background to the Study From time immemorial, people have being moving from one place to another in carrying out their daily activities. This simply refers to transportation and to say what transport industry of’ any country is an integral part of the structure of an economy ...Continue Reading »

    Item Type: Project Material |  56 pages |  0 engagements | 

  • 13. THE IMPACT OF MARKETING RESEARCH ACTIVITIES ON THE FINANCIAL SERVICES AND DELIVE...

    »   THE IMPACT OF MARKETING RESEARCH ACTIVITIES ON THE FINANCIAL SERVICES AND DELIVERY IN NIGERIA BANKS CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY American marketing association approved an expanded definition of marketing in 1987, the previous definition – the systematic gathering, recording and analyzing of data had been criticized because it reviewed marketing research activities too...Continue Reading »

    Item Type: Project Material |  55 pages |  0 engagements | 

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