» Abstract The study was about the effect of computerization on service delivery in Airtel Uganda. The study was carried out in Nakawa division, Kampala district. Both primary and secondary data was collected using the questionnaires and review of the existing literature respectively. A questionnaire …Continue Reading »
» ABSTRACT This article addresses some fundamental issues on fraud prevention and control and their implications on socio economic development of Nigeria using its public sector machinery. Using the records compiled from early study covering 637 reported fraud cases in Nigeria, which were committed be…Continue Reading »
» CONFLICT MANAGEMENT IN LOCAL GOVERNMENT SERVICE CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY The term conflict specifically means breakdown of relationship between parties and this was corroborated by oxford English dictionary definition in which conflict was defined as a serious disagreemen…Continue Reading »
» ABSTRACT This study was carried out to examine SERVICOM on public service delivery in the federal radio corporation of Nigeria as the case study. Specifically, the study examine whether ambiguity in role definition affects SERVICOM on service delivery in federal radio corporation of Nigeria, acces…Continue Reading »
