» Abstract This research work on the impact of training and development of human resource as a critical factor in banking sector a case study of First bank of Nigerian plc. The main objective of the study is to evaluate the effect of training and development of human resource in bank operation. The…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background to the Study If you ask four (4) different people who invented the Automated Teller Machine (ATM) there is a good chance that you may receive four different answers. Four (4) or more individual, have actually claim to have invented the Automated Tel…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background to the Study Banks play a vital role in economic development of a nation. Time continued strength and stability of the banking system, is a matter of general concern as they hold the savings of the public, provide means of payment for goods and service an…Continue Reading »
» Abstract This study investigates how service delivery in the banking sector is achieved through information communication. The broad objective of the study is to find out if customers respond positively to the information technology items such as the ATM and also to ascertain if banking industry h…Continue Reading »
