IMPACT OF STAFF DEVELOPMENT IN EFFECTIVE MANAGEMENT OF GOVERNMENT PARASTATALS

(A case study of NEPA Enugu District)

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND TO THE STUDY

Tuoyo (1982) pointed out the electricity occupies a strategic position in the social and industrial development or any country and in indeed any company n industrial age, .he further affirmed that without electricity, economic and industrial activities might be paralyzed. The National electricity corporation of Nigeria and the Niger Dams Authority development and allocation in Nigeria. NEPA there fore, constitutes for the purpose of developing the vast Nigeria for the purpose of development the vast Nigeria  primary electricity resources as consumers.

The demand for electricity supply is rated higher than the supply provided by NEPA. This has led to, the irregular supply of electricity provided by NEPA in Nigeria especially at Enugu district.. The significance of electricity is such better appreciated, when one realizes that all-manufacturing processes on whatever scale requires electric current. In fact, it can it be stated that in most cases, other sectors of the economy rely on the available of the electricity for its existence t and surval. NEPA was therefore, established to operate with a focus on social, economic and political objective which are expected to be met simultaneously. A critical examination of those objectives shows that there are conflicts in their simultaneous fulfillment. For example, resource mobilization ad revenue generation objectives are pure economic goals, which focus focus on equity principle a purely social goal. The combination and pursuance of these goals with spurious harmonization and sometime stifling ministerial comfort especially on pricing investment and administration decision create serious management, operational and organizational problem. These problems have reflected in the poor financial returns to investment in NEPA and also quality of institutional performance in terms of electricity supply distribution network system, irregular meter reading and billing illegal connection, successive production cost irregular equipment, servicing and maintenance.

Management must actively plan now for change and the effect of change (Thomas, 1985). New technology, trends in design, new consumer services, fashions in product, changes in labour market, competition among other must have to be planned for to be able to survive technological change of this information and age (livy, 1988). Peter sheal and weatherman (1982) averred that today, we are replacing the managers as order giver, with the manager as d mobilize, sensitize, and a coach. The order giver, manager have all the answer and tell every one what to do. While the manger,  or sensitize know how to draw the answer out of those who know them best or the people doing the job. This is what Naissbitt and abundance (1990). Described as the necessary principles for co-operation. Co-production and cross-fertilization of ideas and exchange of formation and expertise. They Further affirmed  that the resultant impact of the above necessary principle include: to stimulate workers to embark on change to discover the potentials inherent in their lives as man and apply those potential to become more althonomous,  to encourage workers towards action in form  of open expression based on critical view of ideas and interest. Sheal (1992) noted that there are four reasons why staff training has become more important in the growth and development of the present society. These four reasons include:

Completion and market pressure for improvement in the quality of products and services. Rapid change in technology and the job people do.

Changes in the work force composition and expectations.

Immediate long – term skills, shortages. With accelerating changes in technology and system many traditional industrial and clerical jobs have changed, radically or become obsolete. Golds with and Buck (1985) opened that new jobs have been created particular in the service and information based industries. United state labour Department (1987) adduced that an average American entering  the work force today will change career at least three time during his working life a similar situation applies to European workers who are now facing the increased Labour mobility and skill demands generated by single market. The further made it clear that in order to cope with these changes, people need portable skills that will keep them employable when their current job change or vanish. When organization recruit workers, they may have the skill and experience to do the job but as work environment and job changes, they need to up data their skills. If employees, don’t have opportunities for training, retraining and development the (they and) their skill can become obsolete. Dore (1976) opportunities for training and updating their industries will become obsolete. Callaway(1984) stressed that technological development have led to a high percentage of skills and knowledge based jobs a greater demand for skilled workers. He also opined that there is problem for countries like Nigeria, unlike France that has 80 percent skilled workers, Haly 78 percent and Germany 67 percent. These figures according to peter sheal (1992) explains why developing countries such as Niger have very high unemployment, this lack of skilled workers has limited business expansion and the use of new technology and production techniques. In the past people expected their education and training to last for time. Now it is only a basic foundation for a persons working life the implication is that need constant education  and training today to enable  him develop as to able to acquire empowerment necessary as a mean redefining, the motions for adapting to the changing technology in Nigeria, the  increasing proportion of managerial, supervisory  and professional workers in the work force has led to a  greater demand or professional development greater demand or professional development opportunities. This in turn has encouraged a demand from all levels of staffs for increased training and development. Nobody want to  be obsolete in his career. Beeker and Tobia (1990) affirmed that increase in recognition that only quality products and services. Many organization are introducing quality management and quality assurance programmes which requires the co-operation involvement and retraining of the work force it they are to be successful staft training and development are recognized as the primary means for achieving the needed better quality products and service required to compete in the world markets.

The idea that managers and supervisors should be responsible for training and developing their staff is still fairly new but rapidly gaining influences. Sheal (1992) presented some reasons for training of staff for improving performances as follows that leadership means influencing the behaviour of other staff positively that is by helping them to improve their knowledge and skills. Problems. In short, poor communication among staff, lack of training or immature attitudes. By ensuring that you staff are trained and helped to develop their skill you can be on the way of success. Many organizations are encouraging their staff to become proactive and less bureaucratic. Decision-making is being pushed down the line, with more emphasis being placed together in teams and assuming greater responsibility. Staff training and development is one as pect of this proactive approach to management and one way of generating more initiative and flexibility in your people. No braining is value free. If the basic values and philosophy of training are not those of the work place and conflict with other employees, feel disappointed and frustrated when they return to their job.

Involving activities related training and development include:

i. Discussing future, work with your employees.

Ii Introducing a new staff to the department

Iii Getting one staff to show another how to do something.

Iv  Conducting staff meeting

V  Delegating

Vi Coaching one staff and providing guide line

Vi Conducting a performance review meeting Bennett, (1989) and fowler (1990), Bucklay and cable 1990 averred that the greatest problem in developing countries is wrong attitude to work both managers and supervisor who feel they are the Boss (alpha and omega) while others are servers to them. Sheal and Austin (1989) assumed up that staff training and development is face to face leadership that pulls together people with interests, encourage them to step up to responsibility and continued achievement and treats as full scaled partners and contributors. However, it are silt of fraud, moral Laxity, found in Electricity corporation of Nigeria (ECN) and the Niger Dams Authority (NEPA). Also, there has been retrenchment and threats to retrenchment. Despite efforts made in staff training and development in NEPA Enugu has gone. This is because of the nature of the job and demand on the staff at any time. It is to find out the relevant of other people views and personal experience on staff training that motivated the

research to take to this study.

STATEMENT OF THE PROBLEM

The problems of this study include:

How adequate or inadequate the resources human and non-human available encourage staff training in NEPA, Enugu.

Difficulties in understanding the extent NEPA’s objective are achieved.

How the avail able training will meet the needs of the staff of NEPA, Enugu.

How political and leadership style staff training programmes in NEPA.

PURPOSE OF THE STUDY

The problem of this study includes the following:

Ascertaining the adequacy of resource of resource of NEPA.

Determining the extent the object are achieved.

Ascertaining how the training scheme meet the staff needs and the relation ship with the job on return.

Determining how political or leadership style affect staff training programmers in the NEPA.

RESEARCH QUESTIONS 

To guide this study four researches were formulates follows:

To what are the extents of resource adequacy for NEPA staff training for improved out put?

What are the extents to which the objectives of staff development in NEPA Enugu are be achieved?

How does the available training meet the needs of the staff with relevance to their Job?

How does political and leadership style affect staff training programmes in NEPA?

SCOPE OF THE STUDY

The scope of this study is limited to national electric power authority. The main focus of the study borders on resources, objective training needs it relevance to job on return and leadership style impact of their training programme. 

SIGNIFICANCE OF THE STUDY

1 the result of this study would help exposes the level of resource available for the implementation of staff training scheme.

Also, it would help the NEPA evaluate the past and if possible make amend where necessary.

The result would help the management of NEPA to see the extent their main objectives are being achieved.

This finding would also create the base that would provide a focus that if staff training decisions are based on policy and produce, NEPA are likely to be made better and more economical.

It is hoped that the result of the study would create base that would facilitate the understanding of need for change and plan a head for the effect.

It is also expected that the result would help suggest systems approach to management. This involves planning, organizing staffing controlling and co-ordinating for greater result of workers productivity