ABSTRACT

This research project examined the structure of the nature, concept and scope of management existing in NEPA as well as the extent to which this management policy satisfies the employees of the organization towards greater productivity.

          The research observed that despite the huge amount of money spent by management of NEPA on workers welfare, these workers still feel dissatisfied with management policy for than specifically, the workers amongst others would proffer most of their management policy to be in case rather than in kind.   They also wanted the management to include pension scheme in the management policy.   Absence of these and many others have led to various forms of indiscipline and non-commitment and fraud among NEPA workers.   These militate against the efficiency of NEPA as an organization.   The researcher therefore recommend amongst others that pension scheme should be included in NEPA management policy should be in cash and less in kind.   She also suggested some other ways NEPA can raise more fund to support her management policy for workers and how these management policy can effectively implemented without their abuse.

CHAPTER ONE

INTRODUCTION

          The management policy has become pervasive as an integral part of an employee in most federal parastatals.  The effect of the current economic recession on the nation have become so tense that the salary earned by employees can no longer accommodate the numerous needs. Thus, the important role these management policy in business organization today can never be emphasized.

          PHCN is one of the numerous federal parastatals which have continue to offer some package for its employees over the years.   The ultimate aim has been to increase the quality and volume of service offered by PHCN to its billions of customers nationwide, upon all this packages being offered to PHCN workers.   Their various customers seem generally to be dissatisfied with the quality of services.   It is against this background that the researcher intends to find out whether such a management policy is a enough criteria that should motivate the worker for increase productivity.

1.1     BACKGROUND OF THE STUDY

NEPA is one of the numerous public enterprises established by the federal government with the primary aim of providing Electrical services to Nigerians and other people living within the country.   This enterprise is also designed to generate fund and make profits from its operations and render accounts to federal government.

          However, at present, the quality of services offered by PHCN is noting to write home about.   Private individuals and organizations in the country had always had one complaints or the other with regards to the quality of services they received from PHCN.

          Most places in the country hardly have assessed to electricity and those that have assessed do not enjoy it due to its unsteady nature.  Despite all these some have continued to receive electricity bills even when it is not steady or functioning for a long period of time.   There are usually series of interference mostly in business centers.   Company or organizations while running their business activities.

          In the final analysis, the worker blames their inefficiency on their poor conditions of services.