ABSTRACT

In writing an abstract, the researcher needs to write on how he or she intends carrying out a study. The topic of this project is The Effect of Communication Gap in the Achievement of organizational Goal using Nigerian Bottling Company Plc Onitsha as a case study. Having gone to the Nigerian Bottling Company Plc for a research on how I intend carrying out this work.

The objective of the work is find out the extent to which the Effect of Communication Gap contributes to organizational peace / war.

The purpose of this study are as follows:

-                     Find out how effective communication is as one of management functions (its effects on smooth performance of an organization)

-                     To examine the most appropriate way for the smooth performance of an organization.

-                     The lack of proper communication facilities can hinder or promote passing information effectively in a given concept.

This method of data collection is mostly from primary sources i.e questionnaires will be administered to both executive and non executive staff of the organization.

This project is divided into five chapters with specific topic: chapter deals with background of study, statement of the problem, purpose of the study, scope and limitations of the study, statement of problems. It can be seen that the reader is immediately brought into the main body at the research work in this chapter.

-                     Chapter two deals with the frame work, which consist of literature review, meaning of communication. Also the reader will learn about purposes of communication, importance, process etc.

-                     Chapter Three will be based on the design of study which specifically deals with sources of data.

-                     Chapter Four will enable the reader to know how to present, analyse the data.

-                     Chapter Five then consists of summary of findings, recommendations and conclusions.

My recommendation will be made in order to know whether it can help to overcome some of the problems of communication gap in achieving organizational goals.

CHAPTER ONE

INTRODUCTION

1.10       BACKGROUND OF THE STUDY

Communication is a very vital tools in carrying out our day today activities which makes the saying that if you don’t say here I am nobody will say there you are unique and outstanding from every business firms world wide today. Everyone needs communication with people around to share experience jobs, frustration, hopes and fears. From childhood we all learn how to communicate, as children, we are able to recognize and identify happiness and annoyance in our parent’s faces or words. And at school, we learn how to write and interpret numbers and diagram; we also came to understand the silent language of communication expressed in faces, gestures and body movement that is the body language of non verbal communication. This array of skills has helped us to be active members of the family, school and work group.

It is only when people have come to know others through work, play or study that they prepared to open up and to trust others with a share of them, their inner thought reactions and feelings.

According to Chester Bernard the first executive function is to maintain a system of communication which is fundamental to the existence of any organizational communication function. Which is the means by which social inputs are fed into social system or organization the means by which behaviour is modified, changed is affected, information is made productive and goals are achieved be it in business, military etc.