CHAPTER ONE
INTRODUCTION
1.1 Background of the study
While appreciating the significance of public relation in an organization and between the organization and its public one will vividly see that any organization that does not embark on public relations does not exist.
Such organization is not really existing in the sense that, although the organization may not be physical dead, but it does not achieve its aims and objectives, if it does move forward, if there is no innovation is its dealing and so on, can we say such organization is existing.
Bunmi Adeleye (Mrs.) in her write up on business in WIBREWNEWS, second quarter,2005, she let us understand that management relationship between organization and its publics being the work of management will make the organization achieve its aim and objectives, will make such organizations move forward will bring about improvement in areas of skills of the task involved in will improve the relationship between the organization and its publics to cap it all, will keep the organization effectively existing.
Because of the importance of creating and preserving the right corporate image, it is used to give special attention to the roles and functions of public relations. The attention should begin at the top and extend through the whole organization. Examples can be found in every government department, nationalized undertaking and other public body as well as in most areas of industry and commerce. Cutlip, Contur and Broom in their conceptual definition states that public relation is the management function that identifies, establishes and maintain mutually beneficial relationship between a company and the various public on whom its success or failure depends.
Companies achieve this mutually, beneficial relationship by creating awareness, maintaining regular communication network, evaluating public attitude identifying their policies and programme with the public interest and executing a programme f action to earn public understanding and support.
Public relation really involves contracting the relevant targets public and convincing them of the benefits of a particular argument, to support specific issues and causes to accept companies proposal and public orientation, public relation complements marketing balance when introduced early in marketing plan can make a telling difference in product success.
Businesses are open systems, and most of what they do generate direct benefits and costs for their societies. Today society demands that business join in the urgent task of solving societal problems, corporations are more than economic institution and have a responsibility to develop some of their resources problems mainly of which co-operation helped to create
STATEMENT OF THE PROBLEM
Many organizations do not recognize public relations as a management function and this has been leading to many bad unforeseen occurrences befalling these organizations. Even so many organizations without official public relations department, section or units. As the case may be stumbled upon, this means they don’t recognize public relations as a management function or simply put, they don’t have the knowledge of what public relations is, let alone its significance in their various organizations
Apart from these organizations that have no official section for public relations, there are some categories that have but do not have the professional knowledge of how to practice it, their problem start from what is known as the concept of image. They do not understand what this means, and this is where the work of the public relations starts.
Therefore, this project looks of public relations as the background of an organization using Nigeria Breweries PLC as a case study.
PURPOSE OF STUDY
The main purpose of the study is on analysis of public relation as the backbone of an organization. but to aid the completion of the study, the researcher intends to achieve the following specific objectives:
i) To know whether the right public relation media were often used.
ii) To determine whether organization’s public relation practice influence the opinion of the public in favor of the firm
iii) To ascertain whether the organizations Public relations department is rated high in terms of its efficiency.
iv) To find out the perception of the public in respect to the organization public relations practices.
RESEARCH HYPOTHESES
H0: The right public relation media were not often used in the organization
H1: the right public relation media were often used in the organization.
H02: The public relations practice by the organization does not influence the opinion of their public in favor of the company
H2: The public relations practice by the organization does influence the opinion of their public in favor of the company
SIGNIFICANCE OF THE STUDY
Coming to the diversification and expansion of its activities, the current crisis and the ever increasing competition among oil marketing companies. African petroleum Plc. As concerned with generating marketing information which all will help them to achieve a favorable market share and maintain its profit marketing ability it really wants to remain in business. The researcher may after some recommendation that will help to ensure an adequate and effective use of public relations as a tool for business promotions. Moreover, this work will also serve as a working tool for chief executive and managers in the oil marketing sector. This piece of work will actually for a basis for further development and is well contribute to the existing knowledge in the area of oil marketing.
SCOPE AND LIMITATION OF THE STUDY
The scope of this study covers an analysis of public relation as the backbone of organizations, with emphasis on fort oil Plc. But in the cause of the study, there were some factors which limit the scope of the study
a) AVAILABILITY OF RESEARCH MATERIAL: The research material available to the researcher is insufficient, thereby limiting the study
b) TIME: The time frame allocated to the study does not enhance wider coverage as the researcher has to combine other academic activities and examinations with the study.
c) Organizational privacy: Limited Access to the selected auditing firm makes it difficult to get all the necessary and required information concerning the activities
1.7 OPERATIONAL DEFINITION OF TERMS
Public relations: public relations is an art and science of building and sustained a credible reputation for any organization (Nwosu 2000)
Communication: it means the process through which needs, emotion, desires, ideas, sentiments and goals are expressed among human beings using codes, symbols and language interested by the parties involved in the process.
Company: This can be defined as a business or an organization created to pursue profit by providing goods and services.
Diversification: This is the financial strategy of holding different investment to reduce the risk of financial loss
Shareholder: A person who owns some of the equal parts into which the ownership of a company is divided.
Product: A product is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a need or a want.
Distribution: It is the flow of title of goods and services as they move along its channel of distribution form the point of production to the point of consumption.
1.8 ORGANIZATION OF THE STUDY
This research work is organized in five chapters, for easy understanding, as follows
Chapter one is concern with the introduction, which consist of the (overview, of the study), historical background, statement of problem, objectives of the study, research hypotheses, significance of the study, scope and limitation of the study, definition of terms and historical background of the study. Chapter two highlights the theoretical framework on which the study is based, thus the review of related literature. Chapter three deals on the research design and methodology adopted in the study. Chapter four concentrate on the data collection and analysis and presentation of finding. Chapter five gives summary, conclusion, and recommendations made of the study
