ASSESSMENT OF INFORMATION AND COMMUNICATION TECHNOLOGY COMPETENCIES POSSESSED BY OFFICE TECHNOLOGY AND MANAGEMENT LECTURERS IN TERTIARY INSTITUTIONS IN ANAMBRA AND ENUGU STATES
ABSTRACT
This study was undertaken to assess the information and communication technology competencies possessed by office technology and management lecturers in tertiary institutions in Anambra and Enugu states. The study adopted a descriptive survey design. Four research questions guided the study while four hypotheses were tested at 0.05 level of significance. The population for the study consisted of 113 office technology and management lecturers. The entire population was studied. A validated questionnaire containing 50 items was used for data collection. The arithmetic mean and standard deviation were used to analyze data in respect of the research questions while the z-test and ANOVA were used to test the hypotheses at 0.05 level of significance. It was found that respondents possessed only computer operation competencies to a high extent and networking, telecommunication and media competencies to a low extent. There was no significant difference in the mean ratings of the respondents in their possessed information and communication technology competencies based on gender, teaching experience, educational qualification and institution type. It was concluded, based on the findings of the study, that the respondents can hardly produce graduates with information and communication technology competencies. The implication of this study is that the respondents need re-training to acquire relevant information and communication technology competencies to be able to inculcate them in their students. Consequently, it was recommended, among other things, that office technology and management lecturers should be sponsored for adequate training and that government should provide adequate ICT facilities and resources for tertiary institutions office technology and management programs.
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TABLE OF CONTENTS
Page
TITLE PAGE ii
APPROVAL PAGE iii
ACKNOWLEDGEMENT iv
ABSTRACT v
TABLE OF CONTENTS vi
LIST OF TABLES xi
LIST OF APPENDICES xiii
CERTIFICATION xiii
DEDICATION xiv
CHAPTER ONE: INTRODUCTION 1
Background to the Study 1
Statement of the Problem
8
Purpose of the Study
9
Significance of the Study
9
Scope of the Study
11
Research Questions
12
Hypotheses
12
5
CHAPTER TWO: REVIEW OF RELATED LITERATURE 14
Conceptual Framework
15
Information
15
Communication
16
Technology
18
Information and Communication Technology.
20
Competencies
23
OTM Education and OTM Lecturers
25
Theoretical Framework
30
Theories of Learning and their Relevance in ICT
Competencies for Teaching OTM Courses
30
Theoretical Studies
43
Forms of OTM Education and Offering
Institutions
43
Qualifications and Qualities of OTM Lecturers
45
The Role of OTM Teachers in preparing secretaries in ICT era
47
ICT Competencies in teaching and learning OTM Education
49
Conditions for Effective OTM Education program execution.
69
Related empirical studies
70
Summary of related literatures reviewed
75
6
CHAPTER THREE: METHOD
78
Research Design
78
Area of the Study
78
Population of the Study
79
Instrument for Data Collection
81
Validation of the Instrument
81
Reliability of the Instrument
82
Method of Data Collection
82
Method of Data Analysis
83
CHAPTER FOUR:PRESENTATION AND ANALYSIS OF DATA
85
Section B: Answering Research Questions
85
Research Question 1
85
Research Question 2
87
Research Question 3
89
Research Question 4
90
Section C: Hypothesis Testing
92
Hypothesis 1
92
Hypothesis 2
93
Hypothesis 3
94
Hypothesis 4
95
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Summary of the Findings
96
