ABSTRACT This research work was conducted to find out the impact of human capital development in National civil registration, Asaba. The objective of this research is to explore all areas of human capital development with reference to national civil registration, Asaba. It also demonstrates that human capital development can bring about an increase in productivity, improve and modify employee’s skill and educate them on proper procedures for carrying out tasks in accordance with organizational established standards. The findings of the research will help to identify some of the loopholes existing in the execution of the training function and methods used by the organization and offer suggestion as to how those short falls can be remedied or improved upon in the department of National Civil registration, Asaba. The study is divided into five chapters, chapter one contains the introduction, statement of problem, objectives of the study and the definition of terms. In chapter two, relevant literatures on human capital development were reviewed. Chapter three is research methodology. Chapter four contains the presentation and analysis of data while chapter five is a summary of findings, conclusions and recommendation.
TABLE OF CONTENTS Title page i Declaration ii Dedication iii Acknowledgement iv Abstract v Table of contents vi CHAPTER ONE INTRODUCTION 1.1 Background of study 1 1.2 Statement of the problem 5 1.3 Hypothesis 5 1.4 Purpose of study 5 1.5 Significance of the study 7 1.6 Scope of the study 8 1.7 Limitation of the study 12 1.8 Definition of terms 12 References 14 CHAPTER TWO
Literature review 15
Training and development 15
Distinction between training and development 23
Objectives of raining and development strategies 25
Steps in designing training and development strategies 26
Evaluating the strategy 28
Constraints to effective training. 30
Factors that hinder effective utilization of trained human capital 32
Human capital development methods/techniques 34
Evolution of training and development programmes in Nigeria 44
References 49 CHAPTER THREE 3.0. Research methodology 51 3.1 Research design 51 3.2 Sources of data 51 3.3 Method of investigation 52 3.4 Method of data analysis 53 Reference 56
CHAPTER FOUR Presentation and analysis of data 57
Training policy of the organization 57
4.2 Testing of hypothesis 61
CHAPTER FIVE 5.0 Summary of findings, conclusion and recommendations 77 5.1 Summary of findings 77 5.2 Conclusion 81 5.3 Recommendation 82 Bibliography 84 Appendix A 86 Appendix B 87
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF STUDY This study of human capital development is very important issue in every organization which focuses on growth, viability and survival of any organization. Whether private or public, manufacturing or non-manufacturing is effective acquisition, utilization and maintenance of the organization’s human resources. The human resource is so critical to organization survival such that it has judging by today’s complex business environment, been acclaimed as the most vital resource available to any organization. It is a study that concern with an inquiry into human capital training and development with special reference to department of national civil registration (DNCR). The rapid economic growth and development of sectors of the economy since the attainment of political independence enhance the need for human capital development strategies in the (DNCR). No matter how efficient and sophisticated your machines, tools and equipment are and no matter how vast your human element will have to put those material resources to use. At this junction, training can be looked into just as a new born baby needs guidance to acquire the skills common to all human beings in the society so also does a new employee (and old employees for changes in method of world need to acquire new skills where possible especially when he/she lacks such skill. The international labour organization (ILO) defined training for commerce and industry as concerned with the acquisition or development of these skills knowledge techniques, attitudes and experience which enables an individual to make his most effective contribution to the combined effort of term of which he is a member.
1.7 LIMITATION OF THE STUDY Like any other research, the research project has not been without some constraints. These constraints not only limit the execution of the project, but also affect the scope of the study by way of narrowing all that could be learned such constraints that constitute the limitation of the project work are:
Scarcity of literature on human capital development in Nigeria because so many information sought for, were either totally unavailable or where available belongs to the classified matter which cannot be released to the public.