(A CASE STUDY OF UNION BANK NIGERIA PLC)

ABSTRACT

This work entitled “The Analysis of the performance of computerization on the Nigeria financial system” spans through chapters and can be said to be very timely and significant.

The first chapter treats the introductory aspect of the work and comprehensively issues lie statement of the problems, purpose/objective of the study, research question, and hypothesis of the study, significance of the study are discussed. The chapter however, concluded with scope, limitation and delimitation of the work, delimitation of terms and reference.

The second chapter deals with review of related literature. Here the writer got exposed to numerous works abounding in this area. Both local and foreign related literatures were reviewed.

The third chapter discussed in details the research methodology adopted. It goes onto highlight such areas as research design, area of study, population, sample and sampling techniques, instruments of data collection, methods of data presentation, and finally method of data analysis.

The forth chapter introduces what can be regarded as the main substance of the work for data. Hence, the chapter precisely dealt with issues of data presentation and analysis and it interpretation.

The fifth chapter and final chapter recognizes the fact that there comes a time when we, must sit down and take necessary stock, sequel to this, summary of findings are treated here, recommendations aimed at enabling the organization in question or any other related limitation, ameliorate identified, shortcomings are put across. The chapter ended with conclusion, which was derived substantially from the entire work, carried out.

The analysis of the performance of computerization on Nigeria financial system.

(A case study of union Bank Plc Enugu)

A research proposal is an abridged account of what the research intends to do and the procedure he intends to adopt in doing it (Orji 1996).

Hence, the project work will treat and handle properly and comprehensively the analysis of the performance of computerization on Nigeria financial system; using the Union Bank Plc Enugu as a case study.

However, by so doing; the work will be subdivided into five parts that will follow logical procedure in executing the task.

Chapter one

This presiding chapter will treat in detail the introductory aspect of the work. Issue like statement of the problem, purpose of the study, significance of the study, scope and limitation of the work and delimitation of terms will also be dealt with here in this chapter.

CHAPTER TWO

The section titled the review of related literature. This is where the researcher intends to review as follows:

1.      Other people’s opinion, authors, works etc.

2.      Current state on the topic

3.      Finally related view and comment improvement on the topic.

CHAPTER THREE

This chapter deals with detailed discussion on the research methodology to be adopted, both primary and secondary sources in gathering data, table, graph, and normal distribute table and chi-square will be applicable tool of analysis.

Chapter four

Here, in this chapter; the researcher will handle critically the presentation analysis and interpretation of data collected in testing the formulated hypothesis on chapter one and analysis, which will either contain/refill the hypothesis undertaken.

CHAPTER FIVE 

Finally, this chapter comprises of the summary following the finding in chapter four and summarized the sub-section, recommendation to be made and given conclusion to the whole work.

Also the bibliography of the authors consulted will be attached.

Introduction     1

1.1              Background of the study                                                         

1.2              Statement of the study                                                 

1.3              Objective of the study                                                 

1.4              Research question                                                      

1.5              Research hypothesis                                       

1.6              Significance of the study                                             

1.7              Scope, limitation and delimitation of the study           

1.8              Definition of terms                                                                  

References                                                                              

Review Of Related Literature                                                 

2.1              Financial system (institution) in Nigeria                    

2.2              Financial institutions                                      

2.3              Brief history of banking in Nigeria                 

2.4              History of computer                                                   

2.5              Evolution of electronic computers                              

2.6              Computer generation with

changing technology (1945-1957)                             

2.7              Mode of computer operation                                      

2.8              Network operating system (NOS)                               

2.9              Banking before the advent of computer                                  

2.10          Use of computers in banks                                         

Research Design And Methodology                           

3.1              Research design                                                         

3.2              Area of study                                                  

3.3              Sample and sampling techniques                               

3.4              Instrument of data collection                                      

3.5              Method of data collection                                           

3.6              Methods of data presentation                                     

3.7              Methods of data analysis                                                        

Data Presentation And Analysis                                            

References                                                                              

Findings, Recommendations And Conclusion                       

5.1              Findings                                                                                 

5.2              Recommendations                                                                  

5.3              Conclusion                                                                 

CHAPTER ONE

INTRODUCTION

1.1              BACKGROUND OF THE STUDY

A computer is an electronic tool capable of accepting data, interpreting data, performing ordered operation on data, and reporting on the out come of these operations. (ANI, 2000).

A computer is also a machine similar to other machines in many respects but works faster than human being. According to Mbam (1997) computer is a face and accurate symbol or data manipulating device or system that will accept and store input data, process them and produce outputs under the influence of a stored program of instructions. He also defined computer as an electronic device capable of accepting data as input, process that data according to pre-defined instructions and produces end reports as results, correlates or otherwise process and prints information derived from coded data in accordance with a predetermined programme.

Further to the definition of computer, the Nigeria institute of bankers defined computers as an electronic device, which receipt of an appropriate input is capable of processing the input according to a set of previously instructions and making the results or output available if desired.

Computer as a piece of machine, which is dumb and unintelligible (Agbata 1990). It remains unintelligible until made to be otherwise.

The computer technology is reshaping our world and will continue to do so, it is deeply involved in the textile of our lives than any other dominant technology every was. The iron age, bronze age and so on, never reached out and touched all individual lives as the computer age is doing and has done. Hence, it is very much necessary that computerization of technology is adopted in our economy, however, in the financial industry/institutions especially and at large; in our economy. In the financial industry and in Union bank of Nigeria Plc especially, because of its immense merits which outweigh the associated demerits.

1.2              STATEMENT OF THE PROBLEM

Finances though large in number have to strive to attain success in profits especially in our complex and competitive environment. The financial sector has been found to be faced with some problems.

One of which is wasting of time answering as a result of financial operations being manually performed. It is causing a lot of havoc to both customers and workers. Workers are face with seating in one place for a long time doing one operation or the other while the customers spends valuable time due to lack of speed and reliability in the performance of the operations. It is also due to lack of speed that commercial and merchant banks find it difficult to process and send their monthly retunrs to the central bank of Nigeria on time. Some of these reports are bills, enclosed reports, fixed deposit and etc.

Finally, the research will find out more on computers, the advantages as applicable to Union Bank of Nigeria Plc. The workers opinion will be gotten through the questionnaire. This will enable the researcher to really find out and know the impact of computerization on financial system.

1.3              OBJECTIVE OR PURPOSE OF STUDY

The purposes of this study are as follows:

1.                  To identify the influence of computers on the services rendered by commercial banks in Nigeria (A case study of Union Bank Nigeria Plc).

2.                  To examine if computerization has any influence on employment opportunities in the banking industries/institutions in particular and Nigeria economy at large.

3.                  To examine if the introduction of computer or if computerization can lead to higher and better services rendered by commercial banks in Nigeria (A case study of Union Bank Nigeria Plc).

1.4              RESEARCH QUESTION

This research is hence designed to find answers to the following questions.

1.                  Does computerization have any influence on the services rendered by commercial banks in Nigeria.

2.                  Can computerization influence employment opportunities in the banking industries or Nigeria economy?

3.                  Can computerization lead to more better and higher services rendered in the banking industries or the financial system of Nigeria?

1.5              RESEARCH HYPOTHESIS

Taking into consideration the nature and the extent of the problem stated so far, the researcher thinks it lit or necessary to formulate the following hypothesis to enable him analyze his findings.

Ho: compterization has no influence on the services rendered by the Nigeria (financial system) commercial banks.

Hi:computerization has influence on the services rendered by the Nigeria (financial system) commercial banks.

Ho: computerization has no influence on employment opportunities in the banking industries and in Nigeria economy.

Hi: computerization has influence on employment opportunities in the banking industries and in Nigeria economy.

Ho: computerization has not led to better and higher services rendered in the banking industries (financial system of Nigeria).

Hi: computerization has led to better and higher services rendered in the baking industries (financial system of Nigeria).

1.6              SIGNIFICANCE OF THE STUDY

The study will enable banks that have not started operating with computers do considering its immense advantages. It will go a long way to or extent in helping banks to know how possible to eliminate such problems associated with computer technology. It will generally help to increase the productivity and efficiency of the financial system as a whole.

Finally, it will be immeasurable with laying foundation for anybody who does not have any knowledge of computer in the financial fields to have a better understanding and conceptualization of its intricacies.

1.7              DEFINITION OF TERMS

COMPUTERIZE: This means to bring computer into use to control operation.

FINANCIAL INFORMATION: This implies giving or importing financial knowledge of intelligence.

MANUAL PROCESS: This entails the process where anythin put down or worked or done by hand.

RECORDS: This entails putting down information in writing.

EFFORTS: This entails struggle to produce by way of attempt.

SYSTEM: This entails a combination of people, procedure and equipment interacting to maintain the operation of a business.

ACCURACY: This entails how things done without making mistake or having it done error free.

TECHNOLOGY: This entails the study of mechanical arts and applied science; these subjects: their application in industry.

FINANCIAL SYSTEM: This entails institutions that influence in financial operation such as banks, insurance companies, stock houses etc.

FINANCIAL FIELDS: This entails areas of involvement by those companies, banks or financial institutions. 

PROGRAM: This entails a group of logical related instructions that direct the operation of the computer during data processing.

STORAGE: This consists of retaining the recorded into files or the memory of a computer for future use.

This material content is developed to serve as a GUIDE for students to conduct academic research