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Impact Of Information And Communication

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Abstract

     
Impact Of Information And Communication

Computers and telecommunication system  have  become  very important as delivery  systems

and  productivity  tools  of  electronic  data  and  information.  Nigerian  banks  have  now

realized

that

banking

today

requires

prompt

delivery  of  services,

efficiency

and

the

ability

of  customers

to  be  served  in  any  of  their  branches  any  part  of

the

country,

without  any  encumbrance.  As  a  result  of  this,  banks  embarked  on  the  use  of  Integrated

banking  application  that  can  help

them  to  provide  efficient,  comprehensive  and

nation-

wide  services

to  their

customers,  through  the  use  of  WANs(wide area network).  The  focus

of

this

study

is

mpacton of

information“The  andicommunication

technology

on

banking  sector,  A  case  study  was  on  Access  Bank  Garden  Avenue  Enugu.

34

staff  was

used  for  the  study  and  Questionnaire  drawn  distinctly  to  suit  the  purpose

of

this  study

were   administered   to   various   respondents   in   a   2   point   scale

of

AGREED

or

DISAGREED.  The  chi-square  statistical  tool  was  used  in  testing  the  hypothesis  by  testing

the

“Goodness

or

Fitness”

of

theswere:

freq

information  and  communication  technology  is  widely  accepted  by  the  banking  sector,  The

contribution  of  information  and  communication  technology  has  brought  about  a  new

revolution  in

the  economy

and  helps

to

reduce  operational

cost

in

the

areas

such

as

personal  management,  administration,  maintenance  and  information  and  communication

technology which  has

enhanced  efficiency  in  banking  sector,  through  the

use

of  ATM,

smart

cards

reduction

in

the

cost

of

doing   business

in

banks

and

following

recommendation  with

the

intent

that  if  adopted,  would  have  positive

effects

on

the

banking  sector.The  banks  should  improve  more  on  its information  technology  so  as  to

enhance  its  productivity,  the  use  of  (ICT)  in  the  banking  sector  should

not

only

be

restricted  to

the  cities

alone, rural

banking  should  also  be  improved

upon

from

time  to

time.  There  should  be  enlightenment  given  to  the  general  public  through

the

various

media  on  how  to  use

some  of  the  (ICT)  equipment  like  the  smart  cards,  ATM,

etc

and

its

importance should

also

be

made known

to

the public.

                                       

vi

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