Impact Of Information And Communication
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Computers and telecommunication system have become very important as delivery systems
and productivity tools of electronic data and information. Nigerian banks have now
realized
that
banking
today
requires
prompt
delivery of services,
efficiency
and
the
ability
of customers
to be served in any of their branches any part of
the
country,
without any encumbrance. As a result of this, banks embarked on the use of Integrated
banking application that can help
them to provide efficient, comprehensive and
nation-
wide services
to their
customers, through the use of WANs(wide area network). The focus
of
this
study
is
mpacton of
information“The andicommunication
technology
on
banking sector, A case study was on Access Bank Garden Avenue Enugu.
34
staff was
used for the study and Questionnaire drawn distinctly to suit the purpose
of
this study
were administered to various respondents in a 2 point scale
of
AGREED
or
DISAGREED. The chi-square statistical tool was used in testing the hypothesis by testing
the
“Goodness
or
Fitness”
of
theswere:
freq
information and communication technology is widely accepted by the banking sector, The
contribution of information and communication technology has brought about a new
revolution in
the economy
and helps
to
reduce operational
cost
in
the
areas
such
as
personal management, administration, maintenance and information and communication
technology which has
enhanced efficiency in banking sector, through the
use
of ATM,
smart
cards
reduction
in
the
cost
of
doing business
in
banks
and
following
recommendation with
the
intent
that if adopted, would have positive
effects
on
the
banking sector.The banks should improve more on its information technology so as to
enhance its productivity, the use of (ICT) in the banking sector should
not
only
be
restricted to
the cities
alone, rural
banking should also be improved
upon
from
time to
time. There should be enlightenment given to the general public through
the
various
media on how to use
some of the (ICT) equipment like the smart cards, ATM,
etc
and
its
importance should
also
be
made known
to
the public.
vi
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